As a consultant, being asked to design and develop a system for use across an entire nation is about as exciting as it gets. And that’s just what has happened to Employee Feedback. We are delighted to announce that we have been awarded a contract to work with the Centre... read more →

Are you tired of reading the same platitudes about employee engagement? Every HR related journal seems to bang on about  the cost of disengaged employees, the impact on the economy and how much greater productivity can be if people are committed motivated and engaged. We don’t really need to be... read more →

So, the survey has come to a close. Headline results are in and the overall company report and departmental reports are winging their way to you. What next? You could follow the approach of some organisations: flick through the reports, think ‘ah, that’s interesting’ and then stick the reports in... read more →

Newly appointed HRDs, like all senior hires, have to make their mark quickly. But before they can frame their plans, each must not only find a way through the inevitable complexities of the organisation they have joined, but also put their fingers on the key issues around which their strategies... read more →

You’ll be aware of the various competitions devoted to finding the best places to work. Winners are chosen based primarily on their scores in a sample survey of employees’ opinions about what it’s like to work in the participating organisations. There are various industry sectors and size-related categories. The surveys,... read more →

Are consultants worth their fees? Should you try to run employee engagement surveys in house or is it better to use a specialist consultant? On the face of it, running an employee survey doesn’t seem too difficult. Put together a questionnaire, print and distribute it around the business. Get someone... read more →

At the start of this New Year we’re looking back at some interesting and useful lessons from our clients’ experiences in 2015. In this blog we’re reflecting on how and why some organisations manage to make big strides within a year of receiving feedback in their first engagement survey. I... read more →

Employee surveys haven’t changed much over the last couple of decades. Yes, of course the web has made a difference; we’re all used to surveys on tablets and phones and paper questionnaires are becoming relatively uncommon. But essentially we’ve simply applied new technology to a long-established process. So what is... read more →

A number of writers have claimed that employee survey questionnaire using the tried and tested ‘Likert Scale’ using tick boxes on a ‘strongly agree – strongly disagree’ scale can lull organisations into a false sense of security. This was because such surveys fail to reveal the reasons behind responses, and... read more →

Running an employee survey isn’t cheap. So it’s hardly surprising that when we suggest that investing in a series of focus groups, that clients will sometimes say no. Surely as specialist consultants we know what items to include in a questionnaire? And if we don’t, the Management Team will claim... read more →